Terms and Conditions
POLICIES
Secure Payments and Online Ordering
We have taken every precaution to ensure your online shopping experience is enjoyable and secure. We protect your credit and personal details using Secure Socket Layer (SSL) encryption technology so that if anyone should try to intercept it, all details are unreadable. We also recommend as good internet practice to close your browser when you have completed your online shopping.
All credit card data is passed to our Gateway provider, Shopify. We do not store or retain complete credit card details on our website, database or any communications associated with the website.
Intellectual Property rights
All intellectual property on this site, including without limit, the text, graphics and copyright works is owned by Cor LLC, dba Cor Silver (or the relevant content supplier). Cor LLC, dba Cor Silver is the exclusive owner of all rights in the compilation, design and layout of this site.
Right to use site and content
All content found on corsilver.com is owned by Cor LLC, dba Cor Silver. No content, images or coding may be copied, downloaded, reposted, redistributed or altered without the express written permission from Cor LLC, dba Cor Silver.
Cookies
Portions of corsilver.com make use of cookies, which are small files that are stored on your computer. These cookies are used only to manage the security and navigation process of the site. You may choose to block these cookies, but some portions of the site may not function correctly.
Content on or accessed through site
While Cor LLC, dba Cor Silver has tried to ensure the information on this site is current, accurate and complete, it does not guarantee such information will be current, accurate or complete when you access it. Cor LLC, dba Cor Silver only provides the information on, or accessed through this site, on an “as is” basis. You must make your own assessment of the suitability of the content and/or the services for your own purposes. You are solely responsible for the actions you take in reliance on the information in, or accessed through, this site. Cor LLC, dba Cor Silver may change the content and/or services described on the site at any time without prior notice. Users seeking to rely on or verify any content and/or services contained on this site should contact Cor LLC, dba Cor Silver by email –info@corsilver.com
To improve our web site, we may collect non-personal information about how users navigate through the Cor Silver website.
Use and disclosure of information
Cor Silver will use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail (when approved and requested), and to help us improve our online product assortments and services for you, our valued customer.
We will not provide information we have collected to any selected third parties.
All liability excluded
To the extent permitted by law:
• all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this site or the information in or products accessed through it; and
• we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this site or the information in or products accessed through it.
Cor LLC, dba Cor Silver will take action to correct any error or inaccuracy which is brought to its attention, within a reasonable time.
Policy Changes
Cor LLC, dba Cor Silver reserves the right to modify this policy at any time, without prior notice. The most recent policy in effect will be posted at the site.
Please review common questions regarding your shopping experience on our Cor website:
Q: Do you ship internationally?
Q: Is it safe to use my credit card on your site?
Q: Is it safe to use my debit card online?
Q: What is the status of my order?
Q: Can I return my purchase?
Q: How long will it be before I receive my order?
Q: Can I get my order gift wrapped? With a gift card?
Q: Can I expedite my shipping?
Q: What forms of payment do you accept?
Q: Do you ship internationally?
A: Of course we do! We ship all our Cor Silver packages domestically, as well as internationally.
Q: Is it safe to use my credit card on your site?
A: Shopping with Cor Silver is completely safe. We use the latest in online security technology to ensure all transactions are securely processed.
Q: Is it safe to use my debit card online?
A: Yes. If you choose to pay by debit card, the amount you charge will be put on “hold”, meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original “hold” will be voided.
Q: What is the status of my order?
A: Your order status will be available 24 hours after your order has been placed; you can feel free to contact us at info@corsilver.com for updates on your order’s shipping status, or click “Order Status” on this website.
Q: Can I return my Cor Silver purchase?
A: If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date of delivery, unopened (with any seals and shrink-wrap intact) and we will issue a refund of the purchase price paid for the item excluding shipping costs.
Due to the nature of cosmetics products and in the interest of hygiene we can only accept the return of opened items if they are found to be faulty by Cor, LLC, dba Cor Silver. We are unable to exchange items that are not damaged, defective, incorrect or found to be opened or used in anyway.
In order to return an item please contact as at info@corsilver.com. Once we receive your request, if approved, we will provide you with a Returns Number Reference and instructions of how to return the item to us. Please note, that returns will not be accepted unless this process is followed and a valid Returns Reference is provided. This will expedite and help ensure the proper action or credit/exchange upon processing.
Please return all products 100% complete including all original boxes with a copy of your invoice and packing materials. Returns Reference approval is contingent upon, among other things, the product(s) being 100% complete.
The customer is responsible for shipping charges to Cor LLC's distribution office for all products being shipped for return, exchange or replacement. Products exchanged or replaced will be shipped by Cor, LLC to the Customer at Cor LLC's expense, using the same shipping method as used originally by Cor, LLC for the initial shipment of product/merchandise.
The Customer is responsible for all risk of loss and damage to products being shipped for return, exchange or replacement. The Customer may opt to insure, record or register the return shipment in case of loss or damage. Please use a carrier that is able to provide you with proof of delivery such as Fedex or USPS Priority Mail with Tracking. This is for your protection as well as to ensure quick action on your return.
Please mark the package clearly on the top left hand corner with the provided Returns Reference issued by Cor LLC. Replacements/exchanges/returns/credits will not be accepted or processed without a valid Returns Reference.
A: Returns Reference will only be issued within 7 working days of delivery.
Q: How long will it be before I receive my order?
A: Orders placed Monday-Friday before 1PM EST will begin processing that day, excluding holidays, and will ship within (3) business days pending availability and credit verification. All orders placed after 1PM EST will begin processing the next business day, and ship within (3) business days. Orders placed on Friday after 1PM EST will begin processing on the following Monday. For standard shipping, you should receive your order within 5-7 business days. Please allow additional time for shipments to the any countries and regions outside of the continental USA.